Privacy & Compliance

Privacy Policy

Protecting your data and ensuring transparency in our operations

Last Updated: January 2026

Payment Gateway Compliance

This Privacy Policy is designed to comply with Indian payment gateway requirements (Razorpay/Cashfree). We collect only necessary data for service delivery and payment processing. All payment information is handled securely through PCI-DSS compliant payment processors.

Introduction

This Privacy Policy describes how Axibrium ("we", "us", "our") collects, uses, stores, and protects your personal information when you use our website and services. We are an IT services and software training platform operating in India.

We are committed to protecting your privacy and ensuring the security of your personal data in compliance with applicable data protection laws, including the Information Technology Act, 2000 and its amendments.

Service Note: Axibrium provides paid, project-based software training services only. We do not offer job placement, employment guarantees, or project based training opportunities.

Information We Collect

We collect information necessary to provide our services and process payments:

Personal Information

  • • Full name and contact details
  • • Email address and phone number
  • • Billing and shipping address
  • • Educational background (for training)
  • • Communication preferences

Technical Information

  • • IP address and device information
  • • Browser type and version
  • • Operating system details
  • • Website usage data
  • • Referring URLs and pages

Payment Information

For processing payments through Indian payment gateways (Razorpay/Cashfree), we collect:

Important Payment Information

We do not store or process payment card details directly. All payment information is collected and processed by PCI-DSS compliant payment gateways. We only receive and store transaction IDs, order details, and payment status for record-keeping.

Payment Processors
Razorpay, Cashfree, or other RBI-approved gateways
Compliance Level
PCI-DSS Level 1 (highest)
Data Retention
As required by Indian tax laws (7+ years)

How We Use Your Information

We use your information for the following purposes:

Service Delivery

To provide our software training services, process enrollments, and deliver training materials

Payment Processing

To process payments, issue invoices, and maintain financial records as required by law

Customer Support

To respond to inquiries, provide technical support, and handle service-related communication

Legal Compliance

To comply with Indian laws, tax regulations, and payment gateway requirements

Service Improvement

To analyze usage patterns and improve our training programs and website functionality

Data Sharing & Disclosure

We may share your information in limited circumstances:

Payment Processors

We share necessary payment information with RBI-approved payment gateways (Razorpay/Cashfree) to process transactions. These processors have their own privacy policies and security measures.

Legal Requirements

We may disclose information when required by law, such as to comply with subpoenas, court orders, or Indian government regulations including tax laws and financial regulations.

What We DON'T Do

  • • We do NOT sell your personal data to third parties
  • • We do NOT share data for marketing without consent
  • • We do NOT transfer data outside India without legal basis
  • • We do NOT retain payment card details

Data Security Measures

We implement robust security measures to protect your information:

Technical Security

  • SSL/TLS encryption for all data transmissions
  • Secure server infrastructure with firewalls
  • Regular security updates and vulnerability scans
  • Access controls and authentication measures

Organizational Security

  • Employee training on data protection
  • Data minimization and retention policies
  • Incident response and breach notification procedures
  • Regular compliance audits and assessments

Your Data Protection Rights

Under applicable laws, you have the following rights:

Access
Request copies of your personal data
Rectification
Request correction of inaccurate data
Erasure
Request deletion of your personal data
Restriction
Request restriction of processing
Portability
Request transfer of data to another organization
Objection
Object to processing of your personal data

To exercise these rights: Contact us using the information below. We may require identity verification to process your request. We will respond within 30 days as required by law.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Types of Cookies We Use

Essential Cookies

Required for website functionality and payment processing

Analytics Cookies

Help us understand how visitors use our website

Preference Cookies

Remember your settings and preferences

Cookie Management

You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality and payment processing.

By continuing to use our website, you consent to our use of cookies as described.

Contact Information

For privacy-related inquiries or to exercise your rights:

Data Protection Officer
Sankalp Racchewar

Response Time

We strive to respond to all privacy inquiries within 7-10 business days. For urgent matters, please indicate "URGENT" in your subject line.

Business Hours: 9 AM - 6 PM IST, Monday - Friday